Frequently Asked Questions
What events do you cater for?
We design cakes and make desserts for all events: birthdays; weddings; mehndi; walimas; baby showers; corporate events and more.
Do you cater to dietary requirements?
All of our items are halal and suitable for vegetarians. Our dessert cups and sugar cookies are egg free. We don't cater to any allergies.
How far in advance should I book?
We recommend booking as early as possible, especially for weddings and large events , as dates can fill quickly.
How does collection work?
As we are a home bakery, to ensure the process is smooth for customers and keeps our home safe, we only share our postcode (London, Ilford, IG1 4HE) on our website. A few days before collection, the full address is shared along with a reminder of your chosen date and time for collection.
When will I get my order?
You can select your collection or dispatch date at checkout. The date chosen is when your order will be ready for collection or shipped out.
Do you ship out any items?
We ship out all of our postal collection which includes gooey brownies and stuffed cookies.
How much does shipping cost?
Royal Mail 1st class (1-2 working days estimate) £5.50
Royal Mail Tracked 24 (Next working day estimate) £6.50
Royal Mail Next Day Delivery £11
Do you offer delivery?
We offer collection only for all of our desserts that can't be transported. For our dessert table and wedding cake services, we cover East London, parts of North London (not NW) and parts of Essex.
What is the return policy?
Due to the perishable nature of our products and the bespoke preparation involved, we are unable to accept any returns of our items. We are not responsible for any items once shipped out or collected.
What is the refund policy?
40% of your payment is a non-refundable deposit to secure your booking. For cancellations made with less than 7 working days notice from your collection date, the full payment is non-refundable